Tutorial Video: How to Properly Assemble and Set Up Your Coiled Cable
DROP ALT + CTRL User Guidelines
If you are using a DROP ALT + CTRL keyboard, we recommend to go with the default specs of 7 inch coil cable and 4 feet host cable. Anything longer than the default lengths might result in loss of connection and/or dimmer the RGB effects.
What to do when my cable does not work right out of the box?
Option 1: Try a different USB port (USB 2)
Option 2: Restart your computer / laptop
Option 3: Re-install USB port driver