FREQUENTLY ASKED QUESTIONS
The time we need to prepare an order for shipping varies. See our announcement for latest turnaround time. Turnaround time is the time from the when the order is received until the order is completed. Turnaround time does not include shipping time.
Estimated Shipping Time
North America: 3-7 business days
International: 2-4 weeks
Actually delivery time will depend on the shipping method you choose.
All of the coils are 1/2 inch (inside) diameter.
The default length for the coiled cable is 7 inches.
The default length for the host cable is 4 feet.
How long does the coil last?
The coil will last for a long time, years. Please refrain from excessive pulling and stretching of the coiled cable to ensure the longevity of the product. In addition, please refer to our "Coil Assemble" tutorial video under User Guide.
The item is sold out. When will it be re-stocked?
Typically, we re-stock all items every Friday. If the item you are looking for is still not re-stocked, that means the materials are not available. That item will be out of stock until further notice.